Information in compliance with personal data protection regulations

 

In Europe and Spain there are data protection regulations designed to protect your personal information that are mandatory for our company.

Therefore, it is very important to us that you fully understand what we are going to do with the personal data we ask you for.

Thus, we will be transparent and give you control of your data, with simple language and clear choices that allow you to decide what we will do with your personal information.

Please do not hesitate to ask us if you have any questions after reading this information.

Thank you very much for your cooperation.

WhoWho are we?

• Our name: R.G. COLCHONERIA WEB, SL
• Our Tax ID Number: B02593390
• Our main activity: Online sales of sleep products
• Our address: Campollano Business Park, C/F nº7, Unit 15, 02007 – Albacete (Albacete)
• Our contact telephone number: 967119014
• Our contact email address: info@grgdescanso.com
• Our website: http://www.bases-tapizadas.com / www.e-almohadas.es / www.chillair.es
• For your confidence and security, we inform you that we are an entity registered in the following Commercial Registry / Public Registry:
• Our main activity is subject to prior administrative authorization. For your confidence and security, we provide you with the details of this authorization and the identification details of the competent supervisory body:

Administrative authorization:

Body responsible for our supervision:

• The person responsible for this website is a licensed professional, for which we provide the following information:

Professional association to which you belong:

Official academic or professional title:

State of the European Union in which the certificate was issued:

Professional standards applicable to the practice of the profession:

We are at your disposal, do not hesitate to contact us.

• What are we going to use your data for?

In general, your personal data will be used to interact with you and provide you with our services, including e-commerce, which consists of the purchase and sale of products or services through electronic means.

They may also be used for other activities, such as sending you advertising or promoting our activities.

 

• Why do we need to use your data?

Your personal data is necessary for us to interact with you and provide you with our services, including e-commerce services. In this regard, we will provide you with a series of checkboxes that will allow you to clearly and easily decide how your personal information is used.

All the information we request from you will be used to contribute to the proper execution of the product purchase agreement between us and you. Data such as addresses or telephone numbers, which at first glance may seem unrelated to e-commerce activity, will only be used to ensure that you can enjoy the products purchased through this website.

The information you provide must be accurate so that e-commerce services can be provided consistently and effectively. It would also be helpful if you could update the information you provide at all times to avoid future errors or confusion that could disrupt the proper provision of services.

 

• Who will know the information we ask for?

In general, only duly authorized personnel of our entity may have knowledge of the information we request from you.

Similarly, entities that need access to your personal information in order for us to provide our services may also have access to it. For example, our bank will have access to your data if payment for our services is made by card or bank transfer.

Likewise, those public or private entities to which we are obliged to provide your personal data in order to comply with any law will have knowledge of your information. To give you an example, the Tax Law requires us to provide the Tax Agency with certain information on economic operations that exceed a certain amount.

In the event that, apart from the cases mentioned above, we need to disclose your personal information to other entities, we will first ask for your permission through clear options that will allow you to decide on this matter.

 

• How will we protect your data?

We will protect your data with effective security measures based on the risks associated with the use of your information.

To this end, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is secure at all times.

 

• Will we send your data to other countries?

Some countries in the world are safe for your data, while others are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of data protection.

In the event that, in order to provide you with the service, it is essential to send your data to a country that is not as secure as Spain, we will always request your prior permission and we will implement effective security measures to reduce the risks of sending your personal information to another country.

 

• How long will we keep your data?

We will retain your data for the duration of our relationship and as long as we are required to do so by law. At the end of the applicable legal periods, we will dispose of it in a secure and environmentally friendly manner.

 

• What are your data protection rights?

You can contact us at any time to find out what information we hold about you, rectify it if it is incorrect and delete it after our relationship has ended, if legally possible.

You also have the right to request a transfer of your information to another entity. This right is called "portability" and may be useful in certain situations.

To request any of these rights, you must make a written request to our address, along with a photocopy of your ID card, in order to identify you.

In our offices we have specific forms to request these rights and we offer you our assistance in filling them out.

To learn more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).

 

• Can you withdraw your consent if you change your mind at a later time?

You may withdraw your consent if you change your mind about the use of your data at any time.

Thus, for example, if you were once interested in receiving advertising of our products or services, but no longer wish to receive more advertising, you can let us know through the form of opposition to treatment available at the offices of our entity.

 

• If you feel that your rights have been disregarded, where can you file a complaint?

In case you understand that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:

• Electronic headquarters: www.agpd.es
• Mailing address:

Spanish Data Protection Agency
C/ Jorge Juan, 6
28001-Madrid

• By telephone:

Tel. 901 100 099

Tel. 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not required.

 

• Will we profile you?

It is our policy not to profile users of our services.

However, there may be situations where, for service delivery, marketing or other purposes, we need to profile information about you. An example might be the use of your purchase or service history to enable us to offer you products or services tailored to your tastes or needs.

In such cases, we will implement effective security measures to protect your information at all times from unauthorized persons who may attempt to use it for their own benefit.

 

• Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for other activities, we will always ask your permission beforehand through clear options that will allow you to decide about it.